• On Oct 25, 2020
    Keely from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello there, Last December I won 2 passes ($500 total) at my employer Christmas party. I will not be able to use these anytime this co.ing year. Can you tell me how long they are valid, and any other options I would possibly have in exchanging them, etc?

    Greetings Keely! 

    A very warm welcome to planDisney! Thanks so much for bringing your question to us! 

    First, I’d like to extend a huge congratulations to you for being the big prize winner at your company’s Christmas party! I’m sure you were the envy of your fellow employees! 

    Unused single day tickets and wholly unused multi-day tickets are valid for a future visit through the end of the stated expiration date. This date can usually be found on the back of your tickets. But, there’s no need to worry if you are unable to visit before the printed expiration date. According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. Because you won the tickets at a company party, I recommend checking with the event organizers to ensure there are no additional guidelines that should be followed. Otherwise, when you’re ready to visit the Disneyland Resort, simply go to a Main Entrance ticket booth to apply your eligible ticket amount towards a new ticket purchase. If you have any additional questions, I encourage you to contact Tickets Services at (714) 781-4636. 

    I hope this information is helpful! Please come back and see us with more questions! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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