Disney Wish Aerial Photo
  • On Sep 21, 2022
    Marilyn from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Last April while on board the Fantasy we put down $250 on a placeholder rreservation. I cannot seem to find any information that we might have received at the time and want to book a futre cruise. How can I find info on it in order to use it?

    Hello, Marilyn, and welcome back to planDisney on the shoreside of all the Disney magic.

    I’m so happy you stopped by today, because the Disney Cruise Line – Destinations are beyond exciting, from Alaska to Hawai’i, the West Coast through the Panama Canal, from New Zealand and Australia, up to the Mediterranean and Northern Europe and that’s just the beginning!

    Marilyn, finding your placeholder is easily done by contacting a Cast Member at Disney Cruise Line. Phone lines are open from Monday to Friday from 8:00 AM to 10:00 PM Eastern Time and Saturday and Sunday from 9:00 AM to 8:00 PM Eastern Time.

    Perhaps one day soon all of us Disney Cruise Line – Castaway Club members will be able to manage our placeholders online or via the Disney Cruise Line Navigator App, but right now we all need to place a call to get that placeholder to work for us. Please keep in mind, that currently, placeholder reservations are valid for up to two (2) years (subject to change) so it’s a good idea to find out what’s happening with your placeholder as soon as you can.

    Marilyn, I hope that you put that placeholder towards a sailing on one of the five Disney Cruise Line ships – we have a new ship, the ever-enchanting Disney Wish, we’re all so excited about this beautiful addition to the fleet! While you're on the phone, ask the Cast Member for any Disney Cruise Line - Special Offers and any offers for Florida residents - good luck!

    It was my pleasure assisting you today, once you book your cruise, sail on back to us here at planDisney for first-hand tips and advice!

    See Ya Real Soon!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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