• On Aug 18, 2019
    Karen from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a large group , 14, going to Be Our Guest for lunch. How can we order in advance and have dining credits used when the reservation is under one of our parties name? Would it try to take 14 Quick serve credits off of her plan? All 14 have the dp

    Hi, there!

     Welcome back to the Disney Parks Moms Panel, Karen. We just love when you stop by! 

     Traveling to the Walt Disney World Resort with a big group is sure to be BIG fun. I vacationed with my extended family of 14 a few years ago, and we had the best time in and out of the theme parks! We actually had a few reservations at Be Our Guest Restaurant during our stay, and I'm happy to share our experiences pre-ordering our meals through My Disney Experience. Our first reservation was for breakfast, so I went to each of the four hotel rooms we were divided between to collect orders for the order-ahead dining system the night before. I got everyone's orders added to my My Disney Experience account and the next morning we enjoyed a delightful breakfast together in Beast's enchanted castle! Shortly after, though, I realized that 14 Quick-Service entitlements had been deducted from my account instead of just four. Oops! I went to the Concierge Desk at our Disney Resort hotel that afternoon, and the friendly Cast Member there was able to redistribute everyone's entitlements so that each family within our group of 14 had the correct balance. For our lunch reservation at Be Our Guest Restaurant later in the week, we took a different approach (the right one!). We were still able to take advantage of the order-ahead dining system, but this time we placed four separate orders. Even though we were all listed under one dining reservation, each of the four families dining together was able to use their personal My Disney Experience online accounts to place an order. When we arrived at Be Our Guest Restaurant, we were still seated together and our meals were delivered at the same time, but we each had the appropriate number of Quick-Service meal entitlements deducted from our accounts. Take my advice and be sure that each room places only their personal orders when using the order-ahead dining system at Be Our Guest Restaurant!
     Don't forget to keep track of your dining plan entitlements during your stay. Your entitlement balance will be printed at the bottom of all your Table-Service meal receipts, but you can also view that information on the My Disney Experience mobile app at any time!

     I hope this was helpful, Karen. Please let me know if you have any other questions about your Walt Disney World Resort vacation!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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