Disneyland Sleeping Beauties Castle 60th; sunrise; front of castle
  • On Feb 25, 2024
    Shenay from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do they known if you have the genie ig you get your tickets on line

    Hi Shenay,

    Welcome to planDisney! Thank you for submitting your question to us!

    I’m so excited that you bought tickets for a visit to the Disneyland Resort! Have you decided on when you’d like to use those tickets for a theme park visit? I recommend you review the Theme Park Reservation Calendar for reservation availability, as park reservations are still a requirement for park admission. Then decide which celebration in the parks you wish to attend! There are so many to choose from, such as the Disney California Adventure Food & Wine Festival, Pixar Fest, and Halloween Time at the Disneyland Resort

    If you purchased tickets from somewhere other than the Disneyland website, I recommend you link those tickets to your Disney account! All you have to do is log into your Disney account (either on the official Disneyland Resort website or the Disneyland app) and go to “Tickets”. You can scan the code from your confirmation email or manually upload the ticket numbers into your account and POOF! Just like magic, your tickets will appear! 

    Once your tickets are uploaded into your Disney account, any add-ons (such as Disney Genie+ or Park Hopper) will also be uploaded into your account! Disney Genie+ will activate once you scan into the parks, and you can make your first selection right away! If Disney Genie+ does not show in your account, you can speak with a friendly Cast Member on the Disney Genie Service line for further assistance. You don’t even have to use one of your three wishes! 

    If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!

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Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

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