Hey there, hi there, Aileen! Welcome to planDisney. We appreciate you bringing us your ticket upgrade question and I'm here to help.
You are correct that to upgrade tickets you will need to go to the Main Entrance Ticket Booth. You are able to go to the booth to upgrade your ticket anytime they are open. It does not need to be the day of your reservation and I recommend you head to upgrade it as soon as you can.
While I will always recommend a Park Hopper ticket to anyone, I think that upgrading a ticket right now can get tricky. This is because when you upgrade a current ticket to a new ticket type, your reservations for the current tickets will be canceled. Theme park ticket reservations are linked by the ticket number and a new ticket means a new ticket number. This means I recommend checking the
Theme Park Ticket Reservation Availability Calendar right before you upgrade your ticket to make sure there are reservations available for the park and the date that you need. I am really hoping that sooner than later, ticket upgrades will be able to be done through other options versus just in person. In the meantime, if you have any other questions about upgrading your tickets or specific ticket issues, I recommend reaching out to a Cast Member at
Ticket Services.
Aileen, I hope that you are able to upgrade and secure your reservations for a magical visit to The Happiest Place on Earth. Don't forget to enjoy some time in the
Downtown Disney District. There are a lot of great restaurants, shops, and even entertainment. I even noticed some really cool sidewalk art being done by artists towards the Disneyland Hotel. See you real soon!
Carrie