Mom And Daughter Aulani Room
  • On Feb 5, 2014
    Stacey from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    do you know if the saratoga springs resorts offer room upgrades at check in? Our travel agent booked us a studio and indicated that the sofa was a queen. After checking the website it appears to be a double. This was intended for my mother and 11 yr old

    Hi Stacey,

    Thank you for visiting the Disney Parks Moms Panel with your question!

    I checked both on the website and in my Disney Vacation Club Vacation Planner, and it does appear that the deluxe studios at Disney's Saratoga Springs Resort & Spa offer a queen-size bed and a double-size sleeper sofa.  A one-bedroom villa at Disney's Saratoga Springs Resort & Spa offers a king-size bed and a queen-size sleeper sofa, so this would give your mother and 11-year old a little more space to sleep.

    You could request to upgrade from the deluxe studio to the one-bedroom villa when you check in to Disney's Saratoga Springs Resort & Spa; however this would be based on availability.  If you know for sure that you would like to upgrade now, I suggest that you contact your travel agent now to do so, since there is likely to be more availability now than on your check-in date.  In either case, you should be prepared to pay for the upgrade.

    I hope that these thoughts are helpful for you, Stacey.  Please do not hesitate to ask if you have any further questions.  
       
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Meet the Panelist: Mona Leigh, Maryland

I'm a Director at the University of Maryland, wife, and mother. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your trip!  Learn More About Mona Leigh

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