• On Jun 26, 2021
    Delahila from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I know if I got reservations? In one page it said I can’t because it’s full but in another page it says cancel reservation. How do I know for sure?

    Hi there Delahila! Welcome to planDisney. We’re so glad you’re here with your question for us. 

    I’m delighted to see you’re planning a trip to the Happiest Place on Earth in a couple of weeks. Since the Disneyland Resort theme parks reopened in late April, park reservations are required in advance, in addition to theme park tickets. I can see it can be frustrating adding an extra step to the ticket purchasing process. Hakuna Matata, Delahila! Let me walk you through the process of locating your theme park reservation, so you can be stress-free about your upcoming trip!

    You can do this on the Disneyland mobile app. Delahila, if you have not downloaded the latest version of the Disneyland mobile app, I highly recommend you do that before arriving at the Disneyland Resort. Not only can you access your theme park tickets and reservations saved to your account, you’ll also need the app to access virtual queues to join boarding groups; Star Wars: Rise of the Resistance in Disneyland Park and the new WEB SLINGERS: A Spider-Man Adventure both utilize virtual queues for boarding groups. On my recent trip to the parks, many quick service food locations only utilize mobile ordering so we needed to make our food purchases in advance using the app. 

    To locate your theme park reservations, log into your Disney account on the Disneyland mobile app. On the home page, below “Hello, (your name)!” you’ll see your Park Reservations with the date of your visit, as well as the park you will be exploring. You can also do this on Disneyland Resort website as well, by logging into your Disney account. On the far right, you’ll see “My Disneyland”; hover your cursor over it and click on “Ticket and Reservation Details”. Scroll a little bit and you’ll see “View My Park Reservations”. This will bring up your confirmed reservations. 

    I hope this information is helpful for you. Please visit us on planDisney again if you have additional trip-planning questions. Wishing you a magical day at the Happiest Place on Earth! 

    ~ Kiki
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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