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  • On Jun 15, 2021
    Raymond from NY Asked

    How do I know if my reservation for The Magical express is confirmed for 7/21 ? To whom do I report my arrival time and airline ? How do I make my final payment which is due within the week? How do we reserve a powered chair in each park?

    Hi Raymond,

    We are delighted to see you stopping by planDisney with a question! I am happy to help you make these final plans before you arrive to a world of magic!

    To confirm your reservation for Disney's Magical Express®, you will need to call and speak with a Cast Member. Just click on "Read More" under "How to Reserve Disney's Magical Express" to locate the most up-to-date phone number. If you have not reserved your transportation, you will need to give them your airline and resort information.  

    Looking at your arrival date, I believe you may have already made your final payment. If not, you can pay online in My Disney Experience. If you have not created a My Disney Experience account, you need to do so and then use your vacation package confirmation number to link in My Disney Experience. After linking your reservation, you just need to log into My Disney Experience, click on My Plans, and then scroll down to find your reservation details. Near those details, you should see a link that says Make a Payment. If you cannot make a payment online, you can also contact a Cast Member by phone. 

    If you are looking to rent an electric conveyance vehicle (ECV) while in the parks, those are distributed on a first-come, first-serve basis. We had to rent an ECV on one trip. We arrived early to each park and had no problems renting. I will say, consider also that resort hotels are pretty expansive. So, you may want to rent an ECV from the Disney Featured Provider, ScooterBug, so that it can be delivered to your resort hotel and you can use it during your entire stay.

    Raymond, since it seems as if you did not have a My Disney Experience account, I am worried that you might not have Disney Park Pass system reservations. Each Guest must have a park pass reservation to enter a theme park. Even after making park pass reservations, you may decide that you want to change them. Before doing so, check the theme park reservation availability calendar to make sure there are park passes available for the park(s) you wish to visit. You will need to cancel existing park pass reservations before you can make new ones for the same day.

    Raymond, I hope this helps! We are delighted to welcome you to a world of magic!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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