Family on deck
  • On Jun 25, 2022
    Janet from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you know if your placeholder is still valid? Can the information be found with castaway membership?

    Ahoy there, Janet! Welcome aboard planDisney! 

    Ah, I see you're already a pro when it comes to taking advantage of onboard booking! I think the only cruise my family and I haven't booked a placeholder on was our very first one, all the way back in 2001! Placeholder reservations are truly one of the "no-brainer" parts of any Disney Cruise Line vacation if you ask me! 

    The one thing that isn't as clear about placeholders is how to check the status of one! While you can find a cruise, search for Port Adventures, book up to four staterooms per reservation, and much, much more on the Disney Cruise Line website, placeholders require a rub of the lamp! 

    (That means a call to a Disney Cruise Line crew member if you couldn't tell!)

    It's important to remember that placeholder reservations are valid for up to two years from the date you make them, so as of today, any placeholder made in mid-2020 would likely be valid. Though, since all the sailings were affected during the pause in sailings, that call to a crew member is even more important than ever, though as a general rule, most placeholders have been extended out through September 2022. A crew member should be able to look up your placeholder status using your last name and a few other details you provided when you booked!

    Oh, and since you mentioned a Castaway Club, be sure to take advantage of the Castaway Club contact number found on the benefits chart on the Disney Cruise Line website! Don't forget the secret handshake...

    Just kidding!

    I hope you find the perfect itinerary to grant your WISH for your next Disney Cruise Line vacation, Janet! But if one just doesn't satisfy your schedule, don't worry - placeholder reservations are completely refundable, as well! Thank you so much for your question, and if any others surface while making your plans, please drop us another line here a planDisney! 

    Fair winds and following seas! 

thumbnail image for Andrew

Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

Related Video

  • thumbnail image for Three Vacations all in One on Disney Cruise Line

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.