Hi Nydia! Welcome to planDisney!
I'm guessing that you are a fellow
Magic Key holder! Are you loving having a little piece of the magic in your pocket as much as I am? I feel like a pixie-dusted insider when I'm going about the parks, enjoying my
Magic Key discounts, picking up exclusive giveaways, and even meeting fellow key holders for a quick refreshment and snack at the
Magic Key Terrace. Just living the dream!
It's wonderful to hear that you are aware and proactive about any no-show dates you may have on your
Magic Key account. As a key holder, we have a lot of flexibility in making theme park reservations, which is great for when plans change or when you want to make a last-minute visit and reservations are available! To ensure that reservations are available to as many Guests as possible who want to be in the parks on a particular day, we are asked to cancel reservations by 11:59 p.m. the evening before. Once that clock strikes midnight, our reservations turn into a "no show" pumpkin. Of course, life happens and we can forget or an emergency arises! I forgot to cancel a reservation just last month! Once we have 3 "no shows" within a 90-day window, we will need to wait 30 days before we can make a new reservation. Not to worry though, any existing reservations are still good to go!
When it comes to tracking your "no shows", my suggestion would be to call Magic Key Holder
Guest Services at (714) 781-7277. This line is exclusive for key holders and generally has less of a wait to access a Cast Member that can help you! When I missed a reservation last week, I received an email with the subject "You Missed Your Reservation". Another option if you want to try to quickly reference your "no shows" would be to pull up your email inbox and search for that subject. A little math and you should have your answer!
Nydia, can we circle back for a minute to the Magic Key Terrace? It got a little re-imagining and is now open and as beautiful as ever! I was able to get a reservation here last week and met two of my panelist buds for a midday break! The setting is perfect with the view of Disney California Adventure Park. It's enclosed and covered, but still has an open-air vibe with a gentle breeze which was a welcome break from the California sunshine that day. The menu is so cute with some fun puns and callouts to the history of the park! Definitely try the
Heimlich Chew Chew Juice for a little a bug's land throwback!
I hope you find yourself in the parks soon, Nydia! If you have any more questions, we are always here for you at planDisney!
Magic awaits!
Tara