Hi Tonya,
We're so happy you stopped by planDisney with your question. With your visit just a few sleeps away, you must be getting so excited! Right around this time, I start to get an extra pep in my step, likely powered by pixie dust. Let's take a look at your question to set you up for a successful day in the parks.
The Disneyland Resort is committed to making the magic accessible for all Guests. The website has a detailed
guide to the services offered to assist Guests who may experience challenges with mobility, deaf and hearing loss, blindness and low vision, along with those you are neurodivergent or traveling with service animals. For the most part, these services are offered once you enter the parks and do not require advanced planning other than to familiarize yourself with the support that is available. You can even download the
Accessibility Planning Guide and Recommendations to have with you for quick reference, and, of course, the Cast Members in the parks are happy to help if you have questions or need assistance. If you have specific questions once you are on the ground, you can visit the Accessibility Services kiosk in the Main Entrance Esplanade to have a personal conversation about your needs.
The only service that offers advanced planning is the
Disability Access Service (DAS) offered to Guests who are unable to wait in a conventional queue for an extended period of time due to a developmental disability like autism. Guests apply for eligibility either via live video chat in advance of their visit or by vising the Accessibility Services kiosk mentioned above. This service allows Guests to request return times for attractions in lieu of standing in the line itself.
If you are wondering about
mobility access, there are wheelchairs and ECVs available for rent in the Main Entrance Esplanade at the Stroller Shop just to the right of the Disneyland Park entrance. These are first-come, first serve so some Guests prefer to rent personal mobility devices for the day or the length-of-stay from a local company like ScooterBug.
Another great feature in the
Disneyland app is that all of the accessibility information for each attraction is at your fingertips. When you head into the app, you can search for a particular ride and scoll down to "Accessibility & Other Information". In here, you will see how Guests will board that attraction, if a transfer access vehicle is available, if there are designated transfer and load areas, if handheld or video captioning is available, if an audio description is offered, and more.
I sure hope this was helpful, Tonya! You are in for a magical day in the parks. If you have any more questions, please come back to see us here at
planDisney.
See ya real soon!
Tara