• On Jul 1, 2021
    Rafael from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to know when I’m going to receive by email the tickets and hotel reservations I have

    Greetings Space Ranger,

    Thanks for taking the time to visit us at planDisney, we’re more than happy to help.

    It’s fantastic to hear that you already have your vacation booked! Let’s finish getting the rest of your trip taken care of. After booking, you should have received a confirmation email almost instantly. I do recommend checking your junk email just in case it was delivered there. You can also log back into your My Disney Experience account and should see more information about your order there as well.

    I do recommend giving the Walt Disney World Resort a call if you are unable to locate your reservation with the ways I mentioned. Star Command, or a Cast Member, will be more than happy to find and share your reservation confirmation number with you. Once you receive your reservation number, you will want to go ahead and link your reservation to your My Disney Experience account. After linking your existing reservation the final step would be scheduling your Theme Park Reservations and checking- in online

    Before you know it, you will be boarding your spacecraft and on your way to the Walt Disney World Resort. We’re counting down the days with you and cannot wait to see you exploring the galaxy. Let us know if there’s anything else we can do to help!

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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