25th Anniversary Minnie treat; chocolate; blue sprinkles
  • On Aug 14, 2023
    Kerriann from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you know if your documents are cleared for a cruise or not?

    Hi KerriAnn! Thanks for sailing to planDisney with your question!

    It looks like you are about ready to set sail! That's so exciting. I'd love to help you prepare for your upcoming vacation. 

    As Disney Cruise Line agents review all of the identity documents and photos that are uploaded during the check-in process, it can take a while to hear that your forms have been reviewed. You should receive an email stating "Check-In Finalized" when all of your documents are cleared. If you have not received this email within three days of your sailing, I recommend that you call Disney Cruise Line to ask about the status of your documents. 

    As it is about time to zip up those suitcases and sail away, please be sure to download the Disney Cruise Line Navigator app before you leave home. If you've already downloaded the app, check to see that you have the latest version. Once you are onboard the ship, the app will display your Daily Activity Schedule so you can have access to everything that is happening onboard. One fun tip: if you click the heart icon next to an activity that you don't want to miss, the app will send you a notification (so long as they are enabled) about fifteen minutes before the fun is set to begin. That way you won't miss out on anything! 

    Bon Voyage, 


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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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