Family checking in at Art of Animation
  • On Jul 6, 2021
    Judi from TN Asked

    Do you know when the Disney World resorts actually assign rooms to guests? My husband and I booked a water view room, and requested it be close to the lobby at Yacht Club for health reasons. We've found in the past our requests have not been honored.

    Welcome back to planDisney, Judi!

    Thank you for stopping by once again with an excellent question! My family is a big fan of Disney’s Yacht Club Resort! The resort’s location within walking distance to EPCOT is perfect and we love spending time in Stormalong Bay, which is in my opinion the best pool of all Disney Resorts Collection hotels. 

    I do not know exactly when Disney Resort hotels start assigning rooms to Guests, but I believe that this must be highly influenced by resort occupancy at the time. You are welcome to make room requests while using Online Check-In, but if the option you need is not available, I recommend calling Disney Resort Hotel Reservations at (407) 939-1936 about two weeks prior to your arrival. That is when I usually call to put in my requests even if they are available via Online Check-In, but in your case, I believe calling is important due to your health concerns. Please note that although Cast Members do their best to accommodate Guests, requests are not guaranteed as they depend on factors beyond control, such as the previous evening's occupancy. I also recommend stopping by Front Desk upon arrival to confirm your room location and discuss possible modifications.

    I hope this information is helpful, Judi! Stop by once again real soon if you have additional questions, we are delighted to help!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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