Disney Springs
  • On Oct 1, 2019
    Amanda from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I know Disney transfers bags during a split stay. We are staying at the Hilton Orlando Buena Vista Palace and then moving to the Polynesian. I know that Disney has recently included the Hilton as a resort that qualifies for emh. Do they transfer bags too?

    Welcome to the Disney Parks Moms Panel, Amanda!

    Certain vacation benefits that were previously only available to Guests of Disney Resort Hotels have been extended for Guests of Disney Springs Resort Area Hotels, including the Hilton Orlando Buena Vista Palace.  These benefits include Extra Magic Hours and the ability to make FastPass+ reservations up to 60 days in advance.

    I just called the Hilton Orlando Buena Vista Palace and spoke with a hotel representative.  Unfortunately, the Hilton Orlando Buena Vista Palace does not offer luggage transfer service.  I think your best bet would probably be to use a ride-share service, such as Uber or Lyft to transfer you and your luggage.  Hilton Orlando Buena Vista Palace does offer luggage hold, so you are welcome to store your bags until you receive your room ready notification for your stay at Disney's Polynesian Village ResortBell Services at all Disney Resort Hotels can store your luggage as well, so if you prefer you may have your bags held at Disney's Polynesian Village Resort early on your check-in day while you head out to enjoy the parks.

    Please let us know if you have any additional questions as you plan your visit to Walt Disney World Resort.  We are always happy to help.

    Enjoy your stay!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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