Mom and daughter on Expedition Everest; Animal Kingdom
  • On Jan 29, 2015
    Joanna from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I know that Disney has changed its policies on handicap guests. My mother is unable to walk very far and I was wondering what the new policies as far as rides & such go. We will be renting an electric scooter for her.

    Hello, Joanna!

    Welcome back to the Disney Parks Moms Panel! Yes, there have been some changes to ensure that Guests with limited mobility issues won't miss any of the magic inside Disney Parks.Touring the parks in an Electric Conveyance Vehicle (ECV) will allow your mother to reserve her energy so she can experience all the parks have to offer.  
    First, I think you will find that most of the attraction queues are ECV friendly. There are a few attractions, like Buzz Lightyear's Space Ranger Spin, where your mother will need to leave the ECV and transfer to a wheelchair to access the queue. She will then have only a few steps to walk before boarding the attraction vehicle. My mother had to do this on our last visit, and a Cast Member was there to assist us in the details. You and your mother may find this attraction access list helpful.

    Second, should you find your mother in need of other accommodations, visit any theme park Guest Relations and speak to a Cast Member. The Cast Member can offer advice as how to accommodate your mother based on her specific needs. 

    Please let me know if you have further planning questions. I am happy to help!

    Have a pixie-dusted day!

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Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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