• On May 17, 2016
    Mylene from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to know how many days are remaining on the tickets I have purchased a few years ago. I purchased a 10 days ticket with water parks option.

    Hi Mylene,

    Welcome to the Disney Parks Moms Panel, and thanks for bringing us this great question.

    There are two ways to determine how many days you have remaining on your theme park tickets.

    First, if you wish to check from home to see how many days are remaining on your Walt Disney World Resort theme park tickets, you can send an email to ticket.usage@disneyworld.com. You will need to include the following in your message:

    • Photograph or scan of the front and back of each ticket
    • Photograph or scan of a government-issued ID
    • Your full name
    • Phone number where you can be reached during the day

    The email size, including attachments, must be below 2 MB, so you may need to compress your attachments or send more than one message. Cast Members respond as quickly as possible, but it could take 14 business days to receive a response.

    Second, if you are at Walt Disney World Resort, you can show your theme park tickets to a Cast Member at the ticket windows at the theme parks and water parks, the Concierge desks at any Walt Disney World Resort hotels, or the Guest Relations locations at Disney Springs. The Cast Member will be able to tell you the number of days remaining on your tickets.

    I hope this helps answer your question, Mylene. Please stop back and let me know if you have any additional questions.

    Wishing you many magical memories!

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Meet the Panelist: Erin, Pennsylvania

I'm a wife, mom to three amazing girls (ages 10, 8 and 5) and lover of all-things-Disney! For our family of five, there is nothing more magical than a Walt Disney World Resort vacation (except, perhaps, the unforgettable memories that accompany those vacations!). I enjoy planning our Walt Disney World vacations almost as much as I love taking them, and I would love to share my tips and experiences with you so that you can get the most out of your next Walt Disney World vacation!  Learn More About Erin

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