Chewbaca
  • On Aug 17, 2022
    Jihye from Gyeonggi-do, Republic of Korea Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hello, I want to know that I can change my reservation date. Originally, I was going to go to the Theme park on August 23rd, but I was quarantined because of the Covid-19. So i want to change it to August 25rd, Is it possible?

    Hi there, Jihye!

    Oh no. I’m sorry about the quarantine. I hope you fare well as you work through that.

    Yes, you may change your theme park reservation, as long as there is availability and your theme park ticket is valid on the new date. If you are using a 1-day ticket, note that the new date selected must be the same or lower ticket tier.

    To change a theme park reservation, open the "My Theme Park Reservations" page. You can access that page from the “Ticket and Reservation Details” link under the “My Disneyland” menu on the Disneyland Resort website. You can also find that page from within the Disneyland mobile app. Starting in the ☰ feature menu, tap the “Future Plans” tile then tap your park reservation to open the "My Theme Park Reservations" page. On that page, find your reservation and tap the “Cancel Reservation” link. You will then select which ticket or tickets to include in canceling the reservation and then verify your selection. Once you have canceled the reservation, return to the "My Theme Park Reservations" page to book a new reservation. After that, your new reservation will show up on the “Future Plans” screen of the mobile app.

    Tony’s Tip: If you are using a 1-day ticket, you will find that the ticket is not valid for booking a park reservation on dates of higher tiers. One way to deal with that is to cancel your existing park reservation and then visit the ticket booths in person to first upgrade your theme park ticket before making a new reservation with the new park ticket. But if you are worried about park reservations running out before you get a chance to visit the ticket booths, you may purchase a new ticket and book a reservation for the new date. Normally, park tickets are non-refundable. But in the case of needing to upgrade a ticket before arriving at the Disneyland Resort, the Cast Members may be able to cancel a wholly unused ticket and provide a refund when given evidence that a replacement ticket of higher value has already been purchased. Also, unused park tickets may be used at a future date until the ticket expiration date. Even the value of expired tickets may be applied toward the purchase price of a new ticket.

    I’m sorry you have to delay your visit to the Disneyland Resort, Jihye. But don’t worry, there are still plenty of must-do activities to enjoy when you arrive. I hope you have a magical time!

    ~Tony
thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

Related Video

  • thumbnail image for Tips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.