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  • On Jul 2, 2023
    Madeline from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I would like to know if I can cancel a reservation ticket as it’s a hopper ticket and would like a refund. It’s just some personal problems that is getting in the way of the fun and I don’t think it’ll be fixed sooner or later. Plz help.

    Hi Madeline! Welcome to planDisney! Thanks so much for stopping by to ask us your question. 

    I'm so sorry to hear that you are having some personal problems and won't be able to go to the Disneyland Resort when you had planned to. You can cancel your Theme Park Reservation, and it's best to do that as soon as you know that you won't be able to go. Unfortunately, a refund isn't available for your ticket. Once purchased, Theme Park Tickets are a final sale and are nonrefundable. I know that isn't the news you are hoping for. The good news is that the magic will be waiting for you when you're ready to visit. Making pixie-dusted memories at The Happiest Place on Earth can definitely bring some happiness to life. 

    When you're ready to choose a new date to visit, be sure to check the Theme Park Reservation Availability Calendar for availability and make a new Theme Park Reservation. With a Park Hopper Ticket, you will only need to choose the first theme park you would like to visit. You can park hop beginning at 11:00 a.m. 

    We're happy to answer any additional planning questions you have at planDisney, so please stop by again. We would love to help!
    Wishing you magic,
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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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