Hi Madeline! Welcome to planDisney! Thanks so much for stopping by to ask us your question.
I'm so sorry to hear that you are having some personal problems and won't be able to go to the Disneyland Resort when you had planned to. You can cancel your Theme Park Reservation, and it's best to do that as soon as you know that you won't be able to go. Unfortunately, a refund isn't available for your ticket. Once purchased,
Theme Park Tickets are a final sale and are nonrefundable. I know that isn't the news you are hoping for. The good news is that the magic will be waiting for you when you're ready to visit. Making pixie-dusted memories at The Happiest Place on Earth can definitely bring some happiness to life.
When you're ready to choose a new date to visit, be sure to check the
Theme Park Reservation Availability Calendar for availability and make a new
Theme Park Reservation. With a Park Hopper Ticket, you will only need to choose the first theme park you would like to visit. You can park hop beginning at 11:00 a.m.
We're happy to answer any additional planning questions you have at
planDisney, so please stop by again. We would love to help!
Wishing you magic,
Lisa