Mom and daughter in front of Cinderella Castle
  • On Aug 6, 2023
    Lisa from Fife Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to know how to book a Speciality a fireworks Cruise and a Capture your Moment photo session from the UK. The links I can find show an American number that is not valid from the UK. We are approaching our 60 days! Thank you

    Hi Lisa, welcome to planDisney! Those Enchanting Extras sound like a magical addition to your upcoming Walt Disney World adventure. 

    You are right, Lisa. As a fellow U.K. resident, I know we cannot pre-book Enchanting Extras such as Ferrytale Fireworks: A Sparkling Dessert Cruise or Capture Your Moment from the U.K. through the Walt Disney World website or over our Disney phone number. You can try to use the chat function within My Disney Experience App (scroll and open the Chat With Us tab), and a helpful Cast Member may be able to book you a spot in this chat area, subject to availability from 60 days before your arrival date.

    Once you arrive in the States, you can use the My Disney Experience to book any Enchanting Extras (if available) or speak with a Cast Member at your Disney Resort hotel or Guest Relations for assistance. Please know that a limited number of same-day reservations (up to 2 hours in advance) are offered, subject to availability. 

    Did you know that the Magic Ticket (available to U.K. residents) includes Memory Maker, meaning can download all your Capture Your Moment photos at no extra cost? Indeed, the talented photographers (you can spot them by their unique green tops) based all around Walt Disney World have captured some of our core memories in front of epic backdrops, and it's all included in Memory Maker.  

    I hope this information is helpful, Lisa, and I'm sorry it's not all as magical as you would like. That said, I have always found Cast Members as accommodating to our wishes as possible, and I'm sending all the pixie dust I can muster to help you secure your reservations. Please let me know if I can help with any other questions ahead of your Walt Disney World adventure, Louise.
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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