Hi Lisa, welcome to planDisney! Those Enchanting Extras sound like a magical addition to your upcoming Walt Disney World adventure.
You are right, Lisa. As a fellow U.K. resident, I know we cannot pre-book Enchanting Extras such as
Ferrytale Fireworks: A Sparkling Dessert Cruise or
Capture Your Moment from the U.K. through the Walt Disney World website or over our Disney phone number. You can try to use the chat function within
My Disney Experience App (scroll and open the Chat With Us tab), and a helpful Cast Member may be able to book you a spot in this chat area, subject to availability from 60 days before your arrival date.
Once you arrive in the States, you can use the My Disney Experience to book any Enchanting Extras (if available) or speak with a Cast Member at your Disney Resort hotel or Guest Relations for assistance. Please know that a limited number of same-day reservations (up to 2 hours in advance) are offered, subject to availability.
Did you know that the
Magic Ticket (available to U.K. residents) includes
Memory Maker, meaning can download all your Capture Your Moment photos at no extra cost? Indeed, the talented photographers (you can spot them by their unique green tops) based all around Walt Disney World have captured some of our core memories in front of epic backdrops, and it's all included in Memory Maker.
I hope this information is helpful, Lisa, and I'm sorry it's not all as magical as you would like. That said, I have always found Cast Members as accommodating to our wishes as possible, and I'm sending all the pixie dust I can muster to help you secure your reservations. Please let me know if I can help with any other questions ahead of your Walt Disney World adventure, Louise.