Mom And Daughter; Animal Kingdom
  • On Nov 24, 2012
    Suzanne from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Kirsten! Way to represent Canada!! I have heard about a number for Merchandise Services that we can use to order park stuff and possibly avoid a hefty shipping fee. Do you know if such a thing exists? Thanks so much Kirsten!!

    Hi Suzanne!

    Thanks so much for visiting and for your kind words!
    It's an honour to represent Disney-loving Canadians here on the Walt Disney World Moms Panel!

    What you have heard is correct. There is indeed a way that you can order most Walt Disney World Theme Park Merchandise items to be shipped to your home - even here in Canada! The shipping fee is very reasonable, and lower than the fees we pay to have items shipped from the Disney Store website.

    You can contact Merchandise Guest Services by phone or by email.
    Call 1-877-560-6477 or Email and advise the Cast Member of the item(s) you are hoping for. The more information you can provide, (sku # if possible, or a detailed description including where you saw the item(s) in the parks) the more likely they'll be able to track down the item for you. If you don't have detailed info, don't worry, they can use key words to search their database to help you out. Once it's determined that the item you seek is available, you'll be advised of the item cost and the shipping fee to get it to you. Upon your agreement, payment and shipping information will be gathered and your item will be on its way to you!
    How simple is that?
    It's a fantastic way to pick up an item you may have forgotten, lost, broken or misplaced ...a way to get that extra-special Birthday or Christmas gift - or just to give you a little "Disney-fix" between trips!

    I hope this information is helpful to you Suzanne!
    Have a Magical Day and please visit again soon!

thumbnail image for Kirsten

Meet the Panelist: Kirsten, Ontario

I'm a Canadian stay at home mom with 2 great kids. I've loved Walt Disney World since my own first trip at age 7. Now, my husband and I enjoy creating Disney vacation experiences with our children as often as possible. Each new visit is unique and Magical! Learn More About Kirsten

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