A Ride in the Teacups
  • On Jul 16, 2022
    Brandy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there any kind of help or pass for children with autism?

    Hey howdy hey, Brandy! You’ve got a friend in me at planDisney, so let’s get started!

    The Disneyland Resort makes every effort to meet the needs of all Guests, including those with disabilities. So, I’m happy to report that yes, the Resort offers several services specifically designed to help Guests with cognitive disabilities, including those on the Autism Spectrum. To get started, I recommend checking out this page, which lists the services offered for Guests with cognitive disabilities. You’ll find information about break areas, companion restrooms, and Disability Access Service (DAS), which is specifically designed to help Guests who have a hard time waiting in a regular standby queue due to a disability. 

    Here's how it works: With DAS, you’ll receive a return time for an attraction or experience that’s comparable to the current standby wait time. This way, you and your child can experience other attractions or take a break elsewhere instead of having to physically wait in the standby line. There are two ways to register for DAS, including a new option called DAS Advance, which offers Guests the chance to pre-register online with a live video chat as early as 30 days before their visit, and no less than two days before. If for any reason you aren’t able to register for DAS before your visit, you can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location.

    I recommend downloading the Disneyland app, since you’ll be using it to schedule your DAS return times once you’re inside the theme parks. The app is truly my favorite handy helper in the parks! I also use it to mobile order food and drinks ahead of time, which is another great way to avoid long waits that could be difficult for your child.

    If you have any additional questions before your trip, you can also call Disability Services, or send an email to disability.services@disneyland.com. I hope this information helps you and your family enjoy a stress-free visit to the Happiest Place on Earth, Brandy! Please stop by with any additional questions… we’re all EARs!

    Wishing you magic,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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