• On Apr 23, 2017
    Sandra from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My kids are trying to upload the my Disney experience app to their phone ... is there anyway they can do this with their own information? They tried but can only link to my existing account. Thanks for any help. 

    Hello, Sandra! Thank you for stopping by the Disney Parks Moms Panel for help with your app! The My Disney Experience app is a great way to get a handle on all your reservations, plus FastPass+ changes and dining reservations while you’re in the park. I personally love using it to find wait times for our favorite attractions!

    When your kids have successfully downloaded the app, they need to click on the Disney character account icon at the bottom of the screen. Then, click on MY ACCOUNT. In the top right hand corner, you will see small words to SIGN OUT. Have them sign back in, with their own My Disney Experience login. If, for some reason, you still manage and make plans for your children's accounts, but would still like for them to have personal control in the app, you’ll have to do the following:

    Create a new login for each child (they should be over the age of 13) and then you’ll have to hand over the planning (but share all plans) of the account to each new account holder (your teenagers!) by “inviting friends and family to plan.” This is the only way they can see their own personal profiles in the app. I hope this allows your family to plan easily for your upcoming vacation as well as vacations to come! Please let me know how I might make your vacation more magical! ~ Lindsey P. 
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Meet the Panelist: Lindsey, Georgia

Hey, y'all! I'm Lindsey, a social media-savvy gal that wears her #Disneyside on her sleeve (along with her trading pin collection!). I'm proud to say that my husband and our two Mouseketeers share my love for the Walt Disney World Resort and all it's magic, so get ready to ask me about new things to see and do on your vacation. I particularly love sharing off-the-beaten-path activities and always encourage visitors to try something new on each trip. Adventure is out there! Learn More About Lindsey

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