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  • On Jul 4, 2022
    Rosa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My key was deleted from my account & I don’t have the ID number to add it back on ): How can I obtain this info?

    Hi Rosa, and Welcome to planDisney! Thanks so much for stopping by and sending us your question.

    Oh no! I'm so sorry your Disneyland Resort Magic Key was deleted from your account! I'm happy to help! I have a couple of suggestions for how you might be able to get it added back to your account. First, I recommend doing a search in your email account in case you have the original email that was sent when you first purchased your Magic Key Pass. If you don't have an email to reference, I would suggest calling the Magic Key Membership Services Line at (714) 781-7277. If you explain what has happened, a Cast Member will hopefully be able to help you get your Magic Key added back to your account.

    When you're ready to visit The Happiest Place on Earth, please send any questions you have to us at planDisney. We would love to help!

    Happy Planning!
    Lisa
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

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