A Ride in the Teacups
  • On May 16, 2022
    Sally from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I keep trying to book my tickets online. On my credit card it shows up as pending, but Disneyland will not approve the charge to get tickets!

    Hi there, Sally! We are so happy you dropped by our magical little corner of the internet with your question. I can tell that you are eager to get all of your pixie-dusted logistics in a row for your upcoming Fourth of July Disneyland Resort vacation! Let's see what we can find out for you!

    While I wish I could borrow Madame Leota's crystal ball and take a deep dive into your credit card account to see what the hold-up is, the grim grinning ghosts of the Haunted Mansion are insisting they keep it a mystery ... for security purposes. What I can tell you is that you have a few options to try to sort out exactly what is holding back your ticket confirmation. The Guest Services team is a lovely bunch of Cast Members happy to help you figure out where your tickets are in the confirmation process. You can give them a call directly at (714) 781-4636. I would also consider giving your credit card company a call as well to ensure that everything is smooth sailing on that end. 

    You will receive an email with your ticket confirmation as soon as that purchase is confirmed, and your tickets will be visible within the Disneyland Mobile App. If you haven't received that email or you can't see your tickets, I would definitely call in the Cast Members to help!

    While no formal announcements have been made about any Fourth of July activities, I would keep my eyes peeled on the Disney Parks Blog, Instagram, and even Tik Tok! This is where news has been dropping lately when we least expect it! If I know I am heading into the parks around a holiday, I always like to check out the Entertainment Schedule ahead of time and EARmark any must-see events. You can also give a listen to the new planDisney Podcast where my fellow panelists are dropping tips and tricks left and right! Episode 2 is ALL about the Disneyland Resort and navigating those nighttime spectaculars! 

    Sally, I know this was probably not the answer you were hoping for, but I sure hope it put you on the right path to your magical days ahead at the Happiest Place on Earth! If you have any more questions, please come back to see us here at planDisney.

    Magic awaits!

thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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