• On Aug 20, 2018
    Karen from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I keep seeing on Facebook postings that Annual Passholders get emails to register for special events (my niece has received them). Who gets them?? I've been a Passholder for several years and have never received one.

    Hi Karen,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. I’m also a member of the Walt Disney World Annual Passholder family, and get so excited when pixie-dusted extras and opportunities come our way! 

    I know exactly what you’re talking about, because within my Magical Friend Squad, some of us received a recent Annual Passholder email, and some of us didn’t. I checked in with a Cast Member on the Annual Passholder services team, and she had some great advice. First, check to be sure that the email you’re regularly checking is the same one connected to your My Disney Experience account. If that’s not the problem, you may need to double-check whether you are opted in to receive emails and promotions. Log in to My Disney Experience, and under My Profile, click on Subscriptions. From there, follow the steps to opt in to all emails. If this does not resolve the problem, please call the Annual Passholder line at (407) 560-7277.

    Karen, I hope you’re able to get yourself on that email list easily and that some pixie dust comes your way. Don’t forget to check the current special offers on the Passholder Extras web page, and follow the Disney Parks Blog for announcements about special events and other Passholder perks. I hope you can squeeze lots of magic out of your Annual Pass, and have so much fun visiting the parks as often as you wish (and if that isn't a dream come true, what is?).

    Have a zip-a-dee-doo-dah day,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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