Mom and daughter on Expedition Everest
  • On Jun 12, 2009
    France from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi Joanne, Tks for previous answer. Will actually be staying at AKL. About DME-what is the procedure or your experience with customs & luggage once arrived at airport since leaving from Ottawa with Westjet? Thanks for all your help and suggestions

    Hi France. So nice to hear from you again! How exciting that you decided on the Animal Kingdom Lodge! Unless you're travelling in peak season, you are most likely to change planes in Toronto when flying WestJet. If this is the case, you'll go through US Customs at the Toronto airport. You'll be required to pick up your bags, go through security and Customs, and then you're Florida-bound! A few weeks before your trip, you'll receive Magical Express baggage tags for your luggage - be sure to put them on! As long as you arrive in Orlando before 10 pm, then you just follow the signs straight over to the Magical Express counter, where you'll be shuttled directly to your resort. Be sure to pack some necessities in a carry on, because it could take up to three hours for your bags to be delivered to your room. If you arrive after 10 pm, you'll have to get your bags at baggage claim, and then head over to the Magical Express counter. If you're lucky enough to fly directly from Ottawa, it will all be the same, except you will go through US Customs at the Ottawa airport.

    As you are flying to Canada, you cannot check your bags at the resort check-in counter for your return home. The night before your departure, you will receive a letter in your room with your Magical Express pick-up time, usually three hours prior to your flight. Simply bring your bags to the Magic Express bus stop at your resort at the designated time, and they will drop you off at your terminal.

    I hope this helps France. Keep the questions coming!
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Meet the Panelist: Joanne, Ontario

Hi! I'm Joanne from Ottawa, Canada. By day I work for the Canadian government. I'm a single mom to my amazing, 15 year-old daughter and am thrilled to be on the Moms Panel. I absolutely love helping you plan your vacation and create your own magical memories! Learn More About Joanne

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