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  • On Dec 5, 2019
    Kelley from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi Jennifer... I am trying to delete unused park hopper passes from my app and there is no "delete" under the ticket in the "tickets and passes" section. I asked the ticket office and they could not help. Hope you can. Thanks!

    Hi there, Kelly!

    Thanks so much for bringing this question to the Disney Parks Moms Panel. I would love to try and help you with your Disneyland Resort ticket question.

    As you mentioned, there usually is a "Delete this ticket" or "Delete this pass" option in the Disneyland app under individual tickets in the "Tickets and Passes" section. This is how I have removed tickets that I have linked to my app account in the past. If this still isn't an option showing up on your app, I recommend talking to a Cast Member at Tickets by calling (714) 781-4565 or a Cast Member at Website Support at (714) 520-6222. I hope they can help assist you with your technical question.

    Since you are already familiarizing yourself with the Disneyland app, I just wanted to tell you about some of my favorite features of the app when you are in the parks. I love that I have used the app to make last-minute dining reservations during my trips. Since reservation inventory is always fluctuating you never know what may open up during your trip. I also ALWAYS use the mobile order feature whenever I can. This allows us to skip the lines at select Quick Service restaurants in both parks. Plus, you can also use the app to make digital Disney FASTPASS selections with Disney Maxpass. This will let you pack the most magic into your vacation as possible.

    I hope this helps, and have a magical day!
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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