Mickey Minnie Halloween Costume
  • On Jun 8, 2021
    Ken from NY Asked

    Hi Jackie, I'm trying to book tickets for the Boo Bash on 9/21/21 however I was unable to locate an option to add them to My Plans on Line. I have tried calling on the phone unable to connect. Please advise and Thanks in advance for any help.

    Hello, Ken! Thanks for stopping by planDisney to ask me a question about the all-new Boo Bash. This has been a hot topic of conversation today between my friends and I. 

    Ken, I hate to be the bearer of some not-so-great news here, but it seems like most people are experiencing issues trying to purchase tickets for the after-hours event today. I suppose a lot more people than anticipated were pretty excited about the party and we all tried to purchase tickets at the same time today. Because of this, it totally overwhelmed the system and well... you know the rest. As of right now, tickets for the Boo Bash cannot be purchased online, causing extremely long wait times on the phone for Guests trying to get through. Since everyone is trying to call, it is also causing some Guests, like you and me, to only receive a busy signal. One of my good friends, Walt Disney World travel companion and fellow planDisney panelist, Diane W. has been trying to get us tickets all day. She was finally able to connect with a Cast Member via the chat feature on the MyDisneyExperience mobile app. The suggestion they provided was to keep calling back. If you get a busy signal it means that the system is too busy to take anymore callers and to keep trying.  Walt Disney World has recognized that this isn't going as smoothly as anticipated and because so, they have opened up reservations to be made by resort Guests over the next few days. So if you don't end up getting through today, you do have more time to purchase your tickets before sales open up to the general public. 

    I'm sorry I don't have any other solutions for you at this time, Ken. We are all in the trenches of trying to buy tickets together on this one! If in a few days you still don't have any luck, come back and let me know and we will try to figure something else out together. Good Luck! 
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Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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