EPCOT; Mother and Son; Spaceship Earth
  • On Jan 4, 2014
    Sarah from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Jackie! Is there anywhere I can read about the conditions for paying off a Disney vacation package and details about cancellations? I have searched the Disney World site but seem to go around in circles! I assume Australian's can book directly?

    Hi there, Sarah!

    Thanks so much for stopping back by!

    I'm so glad that you sent this question in because the only way to view the cancellation policy on a Walt Disney World vacation package [on the website] is by going through the motions to price out your vacation package. Once you've made all of your selections and you get to the screen where you would enter in your credit card information to pay your deposit, a smaller window will pop up with all of the details on the package terms and conditions. I actually spoke with a Cast Member at the Walt Disney Travel Company today who confirmed that those details are not available in any other location on the site.

    There are lots of details within the cancellation policy that you'll want to be sure and read very carefully. If you're not ready to book and you just want to read the detailed cancellation policy, once you've read it, simply click on the "cancel" button and you'll be taken back to the main Walt Disney World homepage.

    You can absolutely book your vacation directly online being in Australia by simply visiting MyDisneyExperience.com. If you do choose to book your vacation package online, you will be required to pay a $200 deposit to confirm your reservation and your package must be paid in full at least 45 days prior to your arrival.

    I hope this information is helpful, Sarah! Thanks so much for writing back in! Please let me know if I can be of further assistance. :)

    Wishing you Pixie Dusted vacation planning!

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Meet the Panelist: Jackie, Florida

Hi! I'm Jackie, mom to a teenage boy and a tween girl! I've traveled to Disney Parks with toddlers, grandparents, and everything in between and I'm excited to help you plan your Pixie Dusted vacation! So, go ahead, ask me a question or two! Learn More About Jackie

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