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  • On Apr 14, 2022
    Amanda from OH Asked

    How do I get an itemized list of the charges made to my hotel/magic band?

    Welcome to planDisney, Amanda. 

    As Scrooge McDuck once said, "Look after the pennies, and the pounds will look after themselves." However, come to think about it, that quote made a lot more sense when I lived in England. Oh well, you get the idea. It's good to stay on top of your spending. After all, there's always that next Walt Disney World trip to plan for!

    You'll be pleased to know that at any point during your stay at a Disney Resorts Collection hotel, you can view your room charges in the My Disney Experience Mobile App. It's as easy as bibbidi bobbidi boo! Simply tap on "Resort Hotel" and then tap on "View Charges." You'll then be able to see any current charges or payments that you've already made. 

    However, if you've already checked out of your Disney Resort, then this feature is no longer available. Hakuna Matata! You should receive a final Guest Folio in an email at check out. Sometimes this email can end up in your spam folder. So check your spam folder if you don't see it. 

    If you still can't find it, then you can send an email to Guest Services (guest.services.billing@disneyworld.com) and request the information you need. Just make sure that you include your Resort, the dates of your stay, and the name of the person on the reservation. You'll hopefully hear back in a few days, but sometimes they can several weeks if they're extra busy.

    I hope that's helpful. Thanks for stopping by planDisney, Amanda. 

    See ya real soon!

    Mike
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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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