Hey, hi there, Vanessa! You're as welcome as can be here at
planDisney. It's an absolute pleasure to see you here today!
Somebody call Mr. Cobra Bubbles, because it looks like aliens might be attacking your Disney account. Wait... what's that I hear? Oh, look! It isn't just any random alien. It's Stitch! I'm so sorry about that, my friend. As you know, Stitch LOVES mischief, and he tends to go a little bit crazy when he's excited. Lilo probably told him that you're planning a
Walt Disney World Resort vacation, and that was enough for him to flip out. No worries, though! I hear that his antics are usually quite easily fixed.
Vanessa, before trying anything else, I highly encourage you to clear the cache on your laptop or desktop computer. If this didn't do anything, my next tip for you would be to switch over to a different web browser to see if that helps! Actually, the
Walt Disney World Resort has a list of recommended browsers for you to choose from. Whenever I come across technical issues like this one, I find that switching from Google Chrome to Safari usually fixes everything.
If Stitch is still playing with you at this point, it will be time for you to contact a friendly Cast Member at 00 800 2006 0809 or through the chat box within the
My Disney Experience mobile app. We might love Stitch, but he does have an uncontrollable tendency at times!
I hope this helps, Vanessa. If you have any other questions, you know where to find us! We're always available and happy to help.
Bye now!
Ana Paula