Mom and Daughter on lookout Cay
  • On Dec 5, 2025
    Laura from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Interested in the "Chichen Itza Mayan Ruins" PGO30 port excursion in Progreso Mexico. It's a very long bus ride. Do you know if the bus has Wifi or entertainment? If late arriving to port and cruise leaves, do we get reimbursement?

    Ahoy there, Laura! Thank you for sailing by planDisney with your question.

    Visiting one of the New Seven Wonders of the World is a great experience! Your guide will take you through the Mayan Ruins of Chichen Itza for about 2.5 hours, but let's talk about getting to and from there. Port Adventures are operated by independent contractors, so we do not know if the bus will have Wifi or entertainment. When I have taken a Port Adventure with a long ride, I have napped or listened to downloaded music on my phone with my earbuds.

    Since your Port Adventure is through Disney Cruise Line, they will wait for you or arrange transportation to the next Port of Call if your tour runs late. If you book an excursion outside of Disney Cruise Line, they are not obligated to wait for you or assist you with getting to the next destination.

    Laura, I hope that helps you decide if this is the right Port Adventure for you. If you have any other questions, come back to visit planDisney again.

    Adventure is out there!
    JoVonn
thumbnail image for JoVonn

Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

Related Video

  • thumbnail image for All That’s Included on Disney Cruise Line

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.