Mom and daughter shopping
  • On May 24, 2023
    Jessica from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I have my in-park merchandise purchases delivered to my resort hotel if staying on property?

    Hi Jessica, 

    Welcome back to planDisney and thank you for asking us a question!

    Package Delivery was a great perk of staying in a Disney Resorts Collection hotel. It was so lovely to be able to ship packages back to my Resort and to not to have to carry them around the Theme Parks all day. 

    Unfortunately, this Guest Service still isn’t available at this time, and we don’t really know when it will be back. That said, don’t give up hope! Lots of different services and experiences have been resuming over the past few weeks and months, and I still have hope that package delivery will be back soon, too. 

    In the interim, you do have one other option: several merchandise locations do allow you to ship your purchases directly to your home for a small fee. This service isn’t available everywhere so, if you’re interested, please ask the Cast Member who will be assisting you whether that location will allow you to ship your purchases home.  

    If you don’t want to carry your goodies around, my recommendation would be to make a list of all the cool stuff that you see throughout your Disney Day and then, when you’re ready to leave, go back and grab all of the goodies that you’ve spotted. Don’t forget that most merchandise locations are still open up to an hour after the Theme Park closes for the day. 

    As always, please don’t hesitate to come back and see us if you have any other questions!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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