• On Dec 11, 2021
    Shelby from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can my in-laws use the Disney Genie and Genie+ if they don't have a smartphone? And, we have a group of 10, do we connect everyone in one app in order for us to get lightening passes or Virtual queues together?

    It’s a delight to see you at planDisney, Shelby!

    I’m so glad you’re here with your question. 

    I recently returned from my trip to The Most Magical Place on Earth, where I could play with the complementary services Disney Genie provides, such as creating itineraries for your party after you’ve chosen your preferences, as well as current wait times for lines, as well as predicted wait times! I also got to play around with the Disney Genie+ service, which, as you know, is an additional purchase. This helped us maximize our time at the parks since we could choose the Lightning Lane entrance, one at a time, for several attractions!

    It's quite alright that your in-laws don't have a smartphone, Shelby! Although at this time, Guests do need to have the My Disney Experience Mobile app on their phone to take advantage of the Disney Genie+ service selections, if anyone else in your travel party has a phone with the app, they can connect with your in-laws through the Family & Friends list, and would be able to make those plans for them. This includes both the Lightning Lane selections and joining the Virtual Queues. The My Disney Experience Mobile app will give the owner of the phone access to choose all the party members they are linked with to make plans for them.

    I would absolutely recommend you link your awesome group of 10 through your My Disney Experience accounts so that you can all get Lightning Lane selections as well as the Virtual Queue access together. If you’re connected, you will be good to go!

    I hope you and your magical group have an enchanting visit!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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