Hi Susan,
Welcome to the Disney Parks Moms Panel! I have recently had the chance to dine at
Be Our Guest Restaurant in the New Fantasyland and it is now one of my favourite dining experiences at Walt Disney World Resort! The food is absolutely delicious and it truly feels like you have stepped into the Ballroom featured in the movie Beauty and the Beast.
Be Our Guest restaurant is not a character dining experience. For lunch guests are able to enjoy a Quick Service Meal. This is my favourite Quick Service location, food is plated on real china and are guests are given silverware instead of paper plates and plastic cutlery. For dinner, Be Our Guest switches to a Table Service Restaurant where reservations are strongly recommended. You can
book your reservations online up to 180 days in advance or by calling (407) 939-3463.
Although it is not a character dining experience, the Master of the Castle has been known to make an appearance during dinner to meet his guests. He Is not guaranteed to be at the restaurant, however both times I have been at the restaurant, the Beast has in fact been there as well.
I would recommend exploring the New Fantasyland after your meal. You may bump into Gaston, or have a chance to meet Ariel in her Grotto, or enjoy a story with Belle at Enchanted Tales With Belle.
I hope you have a wonderful experience at Be Our Guest Restaurant. If you have any more questions please let me know, I would be happy to help!
Stephanie