Greetings, Julie, and welcome to planDisney!
Disney Genie and Disney Genie+ services will help streamline your Theme Park visit, affording you the opportunity to experience a greater array of entertainment. On your arrival at the Theme park, be sure to check the Disney Genie “Tip Board” after you have selected your favorite attractions and experiences, as this service continually updates to provide approximate wait-times at the attraction Standby and Lightning Lane queues to maximize your visit.
To clarify the term
Lightning Lane in this service, it has two designations. The first, is the purchase of available, designated Lightning Lane attractions, and the second designation, is the actual queue a Guest will use for the purchased Disney Genie+ service.
Julie, for Lightning Lane purchases, Disney Resort hotel Guests, and Guests of other select hotels, will be able to make their first of two purchases that day, beginning at 7:00 AM EST on the day of their visit. All other Guests will be able to purchase their first of two Lightning Lane attractions beginning at the regular Theme Park opening time on the same day.
Please ensure that you have finalized your
Family & Friends list in your My Disney Experience account in advance of your arrival, and ensure that all in your travel party have valid Theme Park admission before you begin your Lightning Lane purchases, so that your travel party list is ready for selection during your purchase process.
The
Disney Gift Card and active MagicBands are accepted for purchases only at official runDisney merchandise locations at the Expo. Non-runDisney vendors at the Expo only accept credit, debit, or cash transactions for payment.
As this will be a bustling time at Walt Disney World Resort, Julie, I recommend making
Disney Park Pass reservations (valid Theme Park admission required in advance) to secure the Theme Parks you wish to explore.
Good luck with your runDisney event and Lightning Lane experience, Julie, and have fun shopping!
Best Disney Wishes ~ Jacqueline