Hello there, Kimberly!
Welcome to
planDisney and thank you for bringing your question to us. We’re all EARs!
Yes, you are correct, the trams are not currently running from the
parking structure to the parks.
Hakuna Matata, Kimberly! You will be able to
rent an ECV or wheelchair on the lower level of the parking structure. That way your mom won’t have to walk the pathway to the parks. (TIP: Arrive early as rentals are subject to availability). Please do not worry, her energy will be preserved and you both can focus on creating new memories in the
parks.
Don’t forget to have your
Theme Park Reservations taken care of before your
visit. And remember, if there’s anything else you need, you know where to find us.
See ya real soon!
-Shantel