Welcome to planDisney Eric!
I am sorry you are having trouble linking your tickets to your guests in your
Family & Friends list. Let's see if we can get you on the right track and get your
Theme Park Tickets linked.
Try the
My Disney Experience app first. Make sure you are signed in on your account. Click on the 3 horizontal lines in the bottom right corner of the screen. Then, select "Tickets and Passes." Next, click on the "+" (plus) sign in the upper right corner, then select "Link Tickets & Passes."
If no luck, try heading to your computer. Use the
Link Reservations page and select "Tickets." You will be walked through linking your tickets to your Family & Friends.
Hopefully with luck and a bit of pixie dust one of these methods worked! If not,
give a call to a friendly Cast Member who can help you out. If you call, have your tickets and
My Disney Experience log in information available.
Again, sorry for the trouble but I'm hopeful your tickets will be linked soon and you can begin the countdown to your magical vacation!
Cathy