Mickey and Minnie Statues in Front of Fireworks
  • On Jun 19, 2022
    Eric from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Impossible to navigate your "link tickets to party to reservations" process. I have tickets, I have the party built, I have the tickets associated with my account on the mobile app, but cannot then make reservations in the mobile app or website.

    Welcome to planDisney Eric!

    I am sorry you are having trouble linking your tickets to your guests in your Family & Friends list. Let's see if we can get you on the right track and get your Theme Park Tickets linked. 

    Try the My Disney Experience app first. Make sure you are signed in on your account. Click on the 3 horizontal lines in the bottom right corner of the screen. Then, select "Tickets and Passes." Next, click on the "+" (plus) sign in the upper right corner, then select "Link Tickets & Passes."

    If no luck, try heading to your computer. Use the Link Reservations page and select "Tickets." You will be walked through linking your tickets to your Family & Friends. 

    Hopefully with luck and a bit of pixie dust one of these methods worked! If not, give a call to a friendly Cast Member who can help you out. If you call, have your tickets and My Disney Experience log in information available. 

    Again, sorry for the trouble but I'm hopeful your tickets will be linked soon and you can begin the countdown to your magical vacation!

thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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