Hi there Heejung, welcome to planDisney! I am so sorry that you're having trouble with your
Magic Key Pass, let's take a closer look and hopefully get you on your way!
The
Imagine Key is such a wonderful benefit for those living in Southern California, I'm sure you're enjoying all of the wonderful benefits of being a Disneyland Resort Magic Key Holder!
It is possible that you are trying to make a
theme park reservation for a date that is blocked out for Imagine Magic Key Holders. The
Magic Key Pass Blockout Calendar will indicate which dates are blocked out for certain Magic Key Passes. Make sure you select the "Imagine Key" icon, and it will show any available dates that you are able to secure reservations for.
If you are still having trouble and it is showing that theme park reservations are available, you could definitely reach out to a friendly Cast Member
via email or
by phone for further assistance. I hope that you are able to get your reservations secured Heejung, and that you're back at the "Happiest Place on Earth" soon! If we can help with any other questions, please do not hesitate to come back and ask!
Have a magical day,
Melissa