Mom And Son Safari
  • On Jun 30, 2009
    Brandy from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I'm also wondering how it will work when I call tomorrow am to book CRT first thing, but it is actually during 90 + 10 day, not the actual 90 days. Will I be asked to give reservation # once connected with CM or have to punch in before? want to be ready!

    Brandy - I really hope these answers get to you in time!!

    When you call the dining line, there will be a few questions that the automated system will ask you. They ask things like "Why are you calling?" which you would respond to by simply saying "Reservations". Then they will ask you if you are calling to book something within the next 7 days or for Victoria & Albert's. To these things you would say no. It should only take a minute or so to get through these responses. Then you will be on hold for a cast member.

    Once the cast member gets on the line they will ask how they can help you. To expedite this I would say something like, "Hi, I would like to make reservations for lunch at Cinderella's Royal Table. I am staying on Disney property and have my reservation number which is xxxxxxxx." It will take a minute or two for them to bring up your reservation number, and then you will have to verify some information like your name and phone number. Once you get through that they will begin the process of booking your ADRs by asking how many people in your party and the ages of any children that will be dining with you.

    You will get your ADR confirmation numbers at the end of the call after you have made all of your reservations. You will also need to guarantee your CRT reservation with a credit card so be sure to have that information handy as well.

    Can you tell I have been on the phone with Disney dining multiple times over the past couple of weeks, lol!

    Good luck and best wishes tomorrow morning!!
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Meet the Panelist: Amber, Pennsylvania

My name is Amber and I’m a stay-at-home mom from southwestern Pennsylvania. Planning my family’s Disney vacations is always so much fun. I love spreading the magic by getting others excited for their trips.
Learn More About Amber

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