Toy Story Land Woody Entrance
  • On Mar 17, 2022
    Ashley from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m wondering if my son would be an appropriate candidate for DAS. He has epilepsy and takes medications to control seizures. One of his side effects is heat intolerance and low stamina. I am worried he will be exhausted before he’s been able to enjoy it.

    Welcome to planDisney, Ashley! Thank you so much for sending me your question. I'm happy to help you with your upcoming vacation to The Most Magical Place on Earth!

    Let's talk about Disability Access Service because you are arriving in just 10 days! Given the information you have provided, this type of situation is why Disability Access Service was created. It is important that your visit is magical and this will help lessen the wait time for your family to enjoy attractions together. With Disability Access Service, you will request a return time for a specific experience that is comparable to the current standby wait. This allows you to enjoy other experiences in the park instead of physically waiting in the standby line. You can also make additional Disability Access Service selections using the My Disney Experience app on the day of your park visit.

    In order to be prepared ahead of time, I would recommend pre-registering for Disability Access Service. You can do this virtually with a Cast Member, using live video chat. During the registration chat, you will work with a Cast Member to book up to 2 one-hour return windows for select experiences using the DAS Advance planning option. The live chat is available from 7:00 a.m. – 10:00 p.m. Eastern Time and you can visit here when you are ready to request a live video chat. 

    A tip I have would be to utilize Mobile Food & Beverage Ordering when you are visiting the theme parks. This will be a quick and easy way to grab food when your family is ready to eat. You can choose your desired dining location and an arrival window that works with your scheduled Disability Access Service selections. 

    I would also suggest building in some downtime at your resort to relax, recharge, and enjoy some pool time. My kids always loved to take a midday break to swim! We would go back in the evening when it is cooler to enjoy dinner and fireworks. 

    Ashley, I'm so excited for you and your family! I'm wishing you a magical vacation filled with lots of fun and many special memories. If you have any more questions, please visit me again at planDisney. I'm always happy to help you! 


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Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at six years old. I'm lucky to be an annual Passholder at both Disneyland and Walt Disney World and I love visiting my laughing places as often as possible! I’m so excited to help you plan special memories at The Happiest Place on Earth and The Most Magical Place on Earth! Learn More About Lisa

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