• On Jun 8, 2018
    Jennifer from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I'm wondering if Disney will pick up our bags at the airport if we are coming from Canada or if we have to do it. Last time we went we picked up our bags because I thought I had read something about international flights not being eligible.

    Hi Jennifer, 

    Welcome to the Disney Parks Moms Panel and thank you for sending us your great question.  Disney's Magical Express Luggage delivery service makes getting to your Walt Disney World Resort even more simple, leaving even more time for you to enjoy your vacation!

    Being from Canada, I have always been able to use the luggage delivery service from Orlando International Airport, provided my flight landed within the operating hours of 5:00 am until 10:00 pm.  If you have added your flights to My Disney Experience and setup Magical Express Transportation Service, you should receive an information package in the mail closer to your visit.  If you have not yet added Disney's Magical Express you can do so by calling (407) 939-1936.  Included in your package will be yellow luggage tags.  If you plan on using the luggage delivery service simply attach the yellow tags to your luggage and they will be delivered to your Walt Disney World Resort Hotel a few hours after your arrival.  If you are not arriving between the operating hours you will still need to pick up your luggage and take it with you to Disney's Magical Express.  

    Upon departure, depending on the airline you are traveling with you may or may not be enrolled in Resort Airline Check-In.  Typically, Canadian airlines do not qualify, however if you are flying an American Airline, you may be able to utilize this service.  

    I hope that helps, Jennifer.  Please let us know if you have any other questions, we are always happy to assist with your Walt Disney World Resort Vacation planning.  

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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