Special Needs Family with Mirabel; girl in costume; Encanto
  • On Jul 5, 2024
    Jenny from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m wanting to bring a person with mobility issues and is deaf and a person with balance issues and cognitive delays. How can you prepare me to get them support, and what kind of supports can you offer?

    Hey there Jenny,

    Welcome back to planDisney and thank you for your question! I'm happy to hear you're planning a trip to the Happiest Place on Earth with your loved ones.

    The Disneyland Resort has an unwavering commitment to providing an inclusive experience to all Guests - something I've experienced firsthand with members of my family who have required additional assistance while visiting the parks.

    The best place to find resources, tools, and tips for Guests with disabilities is the Accessibility hub on the Disneyland Resort website. I imagine it'll be a really helpful page for you as you plan your upcoming trip!

    For your party member with mobility issues who is deaf, the Mobility page covers services like Wheelchair & ECV Rentals, Disability Parking, Cushions on Attractions, and more. Additionally, on the Deaf & Hearing Loss page, you can learn more about Handheld Captioning, and Sign Language Interpretation at specific live theme park offerings and other helpful services.

    For your other party member with balance issues and cognitive delays, it might be helpful to check the Neurodivergent tab and the Accessing Attraction Queues page for helpful resources to make your visit more inclusive and accessible!

    Thank you again for your question, Jenny! I hope you and your group have an amazing time visiting the Happiest Place on Earth to make new magical memories together.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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