Disneyland Main Street
  • On May 28, 2021
    Clayton from CA Asked

    I'm visiting next Tuesday and need to change my ticket holders and upgrade one to an adult. Should I do this online, over the phone, or in-person on the day we arrive?

    Hiya, Clayton!

    Welcome to planDisney! We are DELIGHTED you stopped by, and we are excited to answer your question regarding your Disneyland Theme Park Tickets!

    I wanted to let you know that in order to change or upgrade your Disneyland Theme Park Tickets, you must do this in person at a Disneyland Ticket Booth once you arrive at the Disneyland Resort. Unfortunately, you are not able to make a change like this over the phone or in your My Disneyland Account.

    I also wanted to let you know know that you do not have to change the name on an existing ticket in order for another person to use that specific Disneyland Theme Park Ticket. Once your party arrives at one of the Disneyland Theme Parks, a Cast Member will take a picture of each person using a ticket. From there, the ticket will be linked to the person on the picture, not the name on the ticket. If the ticket is a multi-day Disneyland Theme Park Ticket, this ticket must be used by the same person for each valid day on the multi-day ticket.

    If you have other questions or need further clarification about your Disneyland Theme Park Tickets, you can also call 714-781-4636 and speak to a Cast Member for additional assistance.

    I hope this helps you in your planning process! As more and more TIGGER-ific information is shared about the phased reopening of the Disneyland Resort, I would highly recommend following Disneyland on all of its social media channels and subscribing to The Disney Parks Blog for the most up-to-date Disney information!

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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