Sleeping Beauty Castle at Disneyland Paris
  • On Jul 7, 2026
    Jeff from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I’m in the U.S. and will be traveling to Disneyland Paris in September. I would like to chat with someone there but I can’t find the Chat feature on the app. Can you please direct me.

    Bonjour Jeff, and welcome to planDisney! September is such a lovely time to visit Paris. I was there last fall, and the weather was beautiful. Now let’s talk about getting a hold of one of the Disneyland Paris Cast Members.

    While there isn’t a chat feature in the Disneyland Paris mobile app, sometimes you’ll see a chat icon pop up in the lower right corner of the Disneyland Paris website. In my experience, there isn’t a specific schedule for when the chat feature is available, so it’s often easier to give Disneyland Paris a call on the phone if you need to speak with a Cast Member soon. Just keep in mind that the times listed on the website are in local French time, so the Client Relation Center is generally only available until roughly lunchtime Eastern Time.

    Now, onto your magical vacation in September! As someone who also travels from the U.S., I love checking out the unique attractions and shows that you can only find at Disneyland Paris. Sleeping Beauty Castle is absolutely stunning with all of the manicured lollipop trees. And make sure you go inside to see the beautiful stained glass windows and, of course, the dragon waiting in the dungeon!

    Some of my other must-dos include Big Thunder Mountain (it’s longer than the Disney World version and even has underwater tunnels!) and Phantom Manor (their take on Haunted Mansion, which I find to be much spookier!). Disneyland Paris also has incredible stage shows, and some of my favorites are Mickey and the Magician and The Lion King: Rhythms of the Pride Lands

    And, finally, if you’re figuring out what dining reservations to make, two of my must-dos are Walt’s - an American restaurant (with a menu inspired by Walt Disney’s favorite foods!) and Bistrot Chez Remy (featuring the most adorable theming that I really wish we had in EPCOT!).

    I’m wishing you a magical time at Disneyland Paris in September. And if you have any other questions, you’re always welcome at planDisney.

    JoAnna
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Meet the Panelist: JoAnna, New York

Hi, friends! I’m JoAnna, an Imagineering nerd and dog mom from New York. I’ve traveled to all of the Disney parks around the globe, but Disney World will always be home.

Whether I’m navigating Rider Switch with my nephew or snacking around World Showcase with my friends, I love discovering what’s special about each of the different Disney destinations. I can’t wait to help plan your next adventure and get you on your way to making magical memories!
Learn More About JoAnna

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