Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Mar 6, 2024
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m unable to renew my pass.

    Hiya Maria,

    Welcome to planDisney! Thank you for submitting your question to us!

    I’m happy you wish to renew your Magic Key for another year! I have been loving all the discounts and benefits that come with my Magic Key, and already know I will be renewing next year. I am sorry you are having difficulty with your renewal and hope to provide an answer as to why you may be unable to renew at the moment.

    According to the Magic Key Terms & Conditions, guests with a Magic Key can renew their Magic Keys up to 30 days before the expiration date. Guests can renew their Magic Key online, so be sure to have the most updated payment method in your Disney account! Follow the guided process, and once the renewal process is complete, your Magic Key will be valid for another year of magical visits to the Disneyland Resort

    If you are experiencing further technical difficulties with online renewal, a friendly Cast Member on the Magic Key Holders line would be happy to assist! Guests can call this number for renewal assistance and other questions regarding their Magic Keys! Be sure to have your payment method ready, as the Cast Members may require this during your call. Then after they spread a bit of pixie dust, your Magic Key will be renewed! 

    If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!

thumbnail image for Tiffany

Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

Related Video

  • thumbnail image for Disneyland Resort Digital Experiences Make Planning Easy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.