Hi there, Jacqueline!
I'm so happy to hear you're planning for a day of way-cool fun at Disney's
Blizzard Beach Water Park. The summer temps in Orlando can take a toll on weary travelers, and there's no better way to relax and cool off than with a visit to Walt Disney World's most SPLASH-tastic destination.
With summer kicking into high gear, I know that the Cast Members at Guest Services are experiencing very high call volumes to (407) WDW-PLAY at this time. I'm sorry to hear you've had a long wait to speak with someone about reserving a Polar Patio to enjoy during your visit. An alternate way to reach out for assistance with your request is to
email the Help Center on the Walt Disney World Resort website. If you have a Disney resort reservation, you'll want to have your reservation number handy. There's a drop-down Subject menu, and you can select "Dining, Tours, and Recreation", as this reservation request should fall under the Recreation umbrella.
I hope you'll be able to secure a reservation for a
Polar Patio for your travel party. With Premium Polar Perks like fresh towels, cushioned seating, a personal locker, refillable drink mugs, unending ice water, and personal attendants on hand, it sounds like a frosty, fun way to "chill" during your time at Blizzard Beach!
Blizzard Beach has been welcoming back Guests with enhanced health and safety measures in place during Walt Disney World's
phased reopening, and with careful consideration for everyone enjoying the park. I encourage you to keep up with the latest
announcements and adjustments before your visit.
I hope this helps, and you'll soon be enjoying a lovely day at Blizzard Beach!
Diane W.