• On Nov 10, 2018
    Tricia from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    i'm unable to access "my plans" in my Disney experience on my desktop computer. Can it only be accessed on as a mobile app? Trying to complete my plans, and was hoping to be able to see all on line. 76 days and counting!

    Hi Tricia,

    Welcome to the Disney Parks Moms Panel! 

    You should be able to access your plans in My Disney Experience on a computer as well. Sometime I have received an error message when trying to access My Plans. When that error message appears, I first try using a different web browser. If that does not work, I clear my browsing data/history on my computer. If neither of those troubleshooting methods works, try contacting a cast member in Web Support at 407-939-4357. 

    As you continue to make your plans, I do hope you have started thinking about your Fast Pass+ plans. Before our Fast Pass+ selection day, my family always sits down together and prioritizes the rides we wish to experience. Having this list makes it much easier to make our Fast Pass+ selections when our selection window opens. Do not delay - it is critical that you make Fast Pass+ selections for popular attractions as soon as your selection window opens. 

    Tricia, I also always create my own chart with all of our plans, dining reservations, flight information, etc. I chart all of our activities in chronological order by day. This chart helps me to better visualize our plans and, I print out a copy to bring with us. Having a printed copy helps if we are unable to access My Disney Experience at any given time!

    Magic, memories and Minnie Mouse hugs,
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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